Privacy Policy
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Privacy Policy Last Updated: 12/10/2024
At Hendey & Sons LLC. ("we," "our," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.hendeyandsons.com] and make purchases. By using our Site, you agree to the practices described in this policy.
1. **Information We Collect**
We collect personal information that you provide directly to us when you use our services, such as when you make a purchase, sign up for an account, or contact customer support. This information may include:- **Personal Identification Information:** Name, email address, phone number, shipping address, billing address.- **Payment Information:** Credit card details, PayPal account information, or other payment methods (payment details are processed through secure third-party payment processors).- **Account Information:** Username, password, order history, preferences.- **Non-Identifiable Information:** Browser type, device type, IP address, location data, and browsing behavior on our Site.
2. **How We Use Your Information**
We use the personal information we collect for the following purposes:
**To Process Orders:** We use your payment and shipping details to complete and deliver your purchases.-
**To Improve Our Services:** Your feedback and browsing data help us improve the functionality and offerings of our Site.-
**To Communicate with You:** We may send you order confirmations, shipping updates, promotional offers (with your consent), and customer service responses.
**To Prevent Fraud:** We may use your data to detect and prevent fraudulent transactions or other illegal activities.-
**To Comply with Legal Obligations:** We may use and disclose your personal information to comply with legal requirements, resolve disputes, and enforce our agreements.
3. **Cookies and Tracking Technologies**
We use cookies and other tracking technologies (such as web beacons and pixels) to enhance your browsing experience, analyze trends, and gather demographic information. Cookies are small files placed on your device that allow us to remember your preferences and improve your experience on our Site. You can control the use of cookies through your browser settings, but disabling cookies may affect some features of the Site.
4. **Third-Party Services**
We may share your personal information with third-party service providers who help us run our business, including payment processors, shipping carriers, marketing partners, and website hosting services. These third parties are authorized to use your information only as necessary to perform their services on our behalf. Additionally, we may use analytics tools like Google Analytics to monitor and analyze web traffic on our Site. These tools collect data like IP addresses, browser types, and the pages visited to help us understand and improve user experience.
5. **Data Security**
We use industry-standard security measures to protect the personal information you provide to us. This includes encryption, secure servers, and access control policies. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.
6. **Your Data Rights**
Depending on your location, you may have the following rights regarding your personal data:- **Access:** You can request to access the personal information we hold about you.- **Correction:** You can update or correct any inaccurate or incomplete information.- **Deletion:** You can request that we delete your personal information, subject to certain legal exceptions.- **Opt-Out:** You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly. To exercise any of these rights, please contact us at [alanhendey@hendeyandsons.com]. We will respond to your request in accordance with applicable laws.
7. **Children’s Privacy**
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete such information.
8. **International Transfers**If you are located outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States. By using our Site, you consent to the transfer of your information to the United States, which may have data protection laws different from those in your country.
9. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the top of the page. Please review this policy periodically to stay informed about how we are protecting your information.
10. **Contact Us**
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Hendey & Sons LLC.
(760)-417-3817
1625 Andrews Dr. Wichita Falls, TX, 76301
Thank you for trusting Hendey & Sons LLC. We are committed to protecting your privacy and providing a secure shopping experience!